Online Certificate Request Instructions 
If you have questions, please do not hesitate to contact EOI Direct at 1-877-456-3643.
EOI Direct’s customer service department is available from 9AM to 8PM PST Monday through Friday to provide additional assistance.

To better serve our clients, you can now obtain community certificates of insurance by using the online delivery service from

EOI Direct provides state-of-the-art, round-the-clock, online access to insurance information for lenders, mortgage brokers, closing agents, homeowners and realtors in need of Master Policy data for community associations. EOI Direct is an internet utility developed to simplify the process of delivering property insurance certificates. EOI Direct delivers valuable insurance information in minutes instead of days or weeks.

To request a certificate of insurance or to view the policy coverage listed on a particular certificate, please visit
Certificates will be issued immediately. Instructions for obtaining a certificate online are included in the Unit Owner Packet. 

If you are a first-time user, follow the links to register and write down your User ID and password, so you can log in to your account when prompted.
A delivery charge may apply for mortgagee clause additions, however there is no cost to register for access to the website. Once you have logged on to your account, click on “Evidence of Insurance” to search and access the association policy information you are seeking.