Online Certificate Request Instructions
If you have questions, please do not hesitate to contact EOI Direct at 1-877-456-3643.
EOI Direct’s customer service department is available from
6AM to 5PM (Pacific Time) Monday through Friday to provide additional assistance.

To better serve our clients, you can now obtain community certificates of insurance by using the online delivery service from

EOI Direct provides state-of-the-art, round-the-clock, online access to insurance information for lenders,
mortgage brokers, closing agents, homeowners and realtors in need of Master Policy data for community associations.

To request a certificate of insurance or to view the policy coverage listed on a particular certificate, please visit

If you are a first-time user, follow the links to register and write down your User
ID and Password so you can log in to your account when prompted. A delivery charge may apply for
mortgagee clause additions, however there is no cost to register for access to the website.

Once you have logged on to your account, click on “Evidence of Insurance” to search and access the association policy information you are seeking.

EOI Direct is an internet utility developed to simplify the process of delivering property insurance certificates.
EOI Direct delivers valuable insurance information in minutes instead of days or weeks.

Renewal Certificate Instructions for Homeowners & Management Co.